If you don’t hear from us within those 48 hours – we definitely haven’t received your request, contact us via the marketplace that your bought the theme from and we’ll get everything sorted for you.
Good news, we do offer customisations! Our minimum charge is £50 GBP. If you want a customisation on an item you have purchased, please log a support ticket with all of the details and we’ll get back to you.
If you have a pre-sales question please ask on the marketplace comments.
For anything else, head over to our contact page.